Rolacase

Warranty
Warranty

Rola-case Cases and Cabinets - Unconditional Lifetime Warranty


Rola-Case warrants the cases and cabinet products for its useful life against deficiencies in material and workmanship.This warranty does not apply to, defects that are caused by the improper installation of the products, or installation not in accordance with Rola-Case specifications and/or instructions. Products, which have been subject to misuse, external environments, misapplication, negligent accident, modification, overloading, surface rust or tampering will not be covered. This warranty covers only repairs, or at the option of Rola-case a replacement to correct any defects related to materials and workmanship. If you would like more information please email Rola-case at:
rolacaseusa@usesi.com
Attn: Rola-case Quality Assurance

Rola-Shelf ​Sliding platforms ​- ​2 years warranty


Rola-Shelf warrants its ​Sliding platforms to be free from defects in material and workmanship, under normal use and service for a period of ​12 months after the date of delivery to the original retail purchaser, when installed by an authorized Rola-Shelf distributor. Products purchased over-the-counter and not installed by authorized distributors will be warranted for a period of 2 years from the time of customer purchase. This warranty covers only repairs, or at the option of Rola-Shelf, a replacement to correct any defects related to materials and workmanship. This warranty does not apply to: ​d​efects that are caused by the improper installation of its products, or installation not in accordance with Rola-Shelf specifications and/or instructions. Products, which have been subject to misuse, misapplication, negligent accident, modification, tampering,​overloading,​ surface rust or corrosion will not be covered. All warranty claims must be submitted to the Rola-Shelf quality assurance centre. The vehicle must be delivered to the installer of the product, or Rola-Shelf itself, for inspection and any warranty service.
rolacaseusa@usesi.com
Attn: ​Platform ​Quality Assurance

Rola-Shelf Van Shelving and Racking - 10 year warranty.


Rola-Shelf warrants its Van racking and accessories, excluding the sliding platforms to be free from defects in material and workmanship, under normal use and service for a period of 10 years after the date of delivery to the original retail purchaser, when installed by an authorized Rola-Shelf distributor.Products purchased over-the-counter and not installed by authorized distributors will be warranted for a period of 3 years from the time of customer purchase. This warranty covers only repairs, or at the option of Rola-Shelf, a replacement to correct any defects related to materials and workmanship. This warranty does not apply to: Defects that are caused by the improper installation of its products, or installation not in accordance with Rola-Shelf specifications and/or instructions.Products, which have been subject to misuse, misapplication, negligent accident, modification, tampering, Surface rust, overloading or corrosion will not be covered. All warranty claims must be submitted to the Rola-Shelf quality assurance centre.The vehicle must be delivered to the installer of the product, or Rola-Shelf itself, for inspection and any warranty service. Rola-Shelf reserves the sole right to inspect its products and or installations and decide the best way to handle any and all claims. Rola-Shelf or an authorized Rola-Shelf distributor must make all warranty repairs. Rola-Shelf and its subsidiaries, shall not be liable for any incidental or consequential damages arising out of any breach of this warranty. No damages should exceed the return amount of the purchase price paid by the original purchaser. Rola-Shelf does not authorize any person to change or alter this warranty.
rolacaseusa@usesi.com
Attn: ​Van racking ​Quality Assurance